IT Operations and Service Management (ITOSM)

A Global Strategic Business Report

MCP16522

RESEARCH DASHBOARD

OCT 2025

RELEASE DATE

19532

EXECUTIVE POOL

5850

PRICE

1953

EXPERT INPUTS

147

COMPANIES

123

DATA TABLES

247

PAGES

7

EDITION

WHAT'S BEHIND OUR DATA?

140857226

DOMAIN TRANSCRIPTS

6080276

BRANDS TRACKED

1729341

FEATURED COMPANIES

22574

TOPICS COVERED

82719

MARKET SEGMENTS

91

KEY INDUSTRIES

1574

CURATION TEAM

4761909

DECISION MAKERS

EXECUTIVE ENGAGEMENTS BY TIER (10696)

2382

CXO

2271

VICE PRESIDENT

3291

DIRECTOR

1445

MANAGER

1307

MARKETING

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HIGHLIGHTS & REPORT INDEX

Global IT Operations and Service Management (ITOSM) Market to Reach US$40.6 Billion by 2030

The global market for IT Operations and Service Management (ITOSM) estimated at US$30.1 Billion in the year 2024, is expected to reach US$40.6 Billion by 2030, growing at a CAGR of 5.1% over the analysis period 2024-2030. Configuration Automation and Discovery, one of the segments analyzed in the report, is expected to record a 4.3% CAGR and reach US$11.1 Billion by the end of the analysis period. Growth in the Event Management segment is estimated at 4.5% CAGR over the analysis period.

The U.S. Market is Estimated at US$8.2 Billion While China is Forecast to Grow at 4.8% CAGR

The IT Operations and Service Management (ITOSM) market in the U.S. is estimated at US$8.2 Billion in the year 2024. China, the world`s second largest economy, is forecast to reach a projected market size of US$6.4 Billion by the year 2030 trailing a CAGR of 4.8% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 4.7% and 4.3% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 4.2% CAGR.

Global IT Operations and Service Management (ITOSM) Market - Key Trends & Drivers Summarized

How Are ITOSM Solutions Transforming IT Service Delivery?

IT Operations and Service Management (ITOSM) solutions are critical for managing the delivery and performance of IT services within organizations. These solutions streamline IT processes, from incident management to service delivery, providing companies with a centralized approach to monitoring and optimizing their IT infrastructure. ITOSM software enhances productivity by enabling IT teams to resolve issues faster, manage service requests more efficiently, and ensure uninterrupted business operations. As companies increasingly depend on digital platforms and technology, ITOSM solutions have become essential for maintaining robust, reliable, and responsive IT services.

How Are Automation and AI Impacting ITOSM Solutions?

Automation and artificial intelligence (AI) are revolutionizing ITOSM by enabling predictive maintenance, self-service options, and faster incident resolution. Automated workflows reduce manual intervention, allowing IT teams to focus on complex tasks while routine processes are handled by AI-driven systems. Predictive analytics help anticipate potential disruptions, minimizing downtime and enhancing service reliability. AI-powered chatbots and self-service portals empower employees to resolve minor issues independently, reducing the load on IT support teams. These advancements are making ITOSM solutions more efficient and responsive to the evolving needs of businesses.

What Role Do Remote Work Trends Play in ITOSM Market Growth?

The rise of remote work has intensified the need for robust ITOSM solutions, as companies support distributed workforces that rely on seamless access to IT services. Managing and maintaining IT services remotely poses unique challenges, which ITOSM solutions address by enabling remote monitoring, support, and service delivery. Cloud-based ITOSM platforms have gained popularity for their scalability and accessibility, allowing IT teams to manage operations from anywhere. As remote and hybrid work arrangements become more common, demand for comprehensive ITOSM solutions continues to grow, ensuring IT departments can meet service demands across various locations.

The Growth in the ITOSM Market Is Driven by Several Factors

The growth in the ITOSM market is driven by several factors, including the shift toward remote work, the demand for automation in IT service delivery, and advancements in AI technology. As companies support distributed teams, ITOSM solutions are essential for ensuring consistent service levels and operational efficiency. Automation and AI-driven features are also enhancing the functionality of ITOSM platforms, enabling proactive maintenance and efficient incident management. Additionally, the growing reliance on digital services and infrastructure is driving demand for ITOSM solutions that can maintain high performance and reliability across complex IT environments.

SCOPE OF STUDY

The report analyzes the IT Operations and Service Management (ITOSM) market by the following Segments, and Geographic Regions/Countries:

Segments:

Industry Vertical (Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense, Other Industry Verticals); Type (Configuration Automation and Discovery, Event Management, Cloud Management, Workload and IT Automation).

Geographic Regions/Countries:

World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World..

SELECT PLAYERS

ASG Technologies Group, Inc.; BMC Software, Inc.; CA Technologies, Inc.; Cherwell Software, LLC; Compuware Corporation; HP, Inc.; IBM Corporation; Ivanti; Oracle Corporation; ServiceNow, Inc.

AI INTEGRATIONS

We’re transforming market and competitive intelligence with validated expert content and AI tools.

Instead of following the general norm of querying LLMs and Industry-specific SLMs, we built repositories of content curated from domain experts worldwide including video transcripts, blogs, search engines research, and massive amounts of enterprise, product/service, and market data.

TARIFF IMPACT FACTOR

Our new release incorporates impact of tariffs on geographical markets as we predict a shift in competitiveness of companies based on HQ country, manufacturing base, exports and imports (finished goods and OEM). This intricate and multifaceted market reality will impact competitors by increasing the Cost of Goods Sold (COGS), reducing profitability, reconfiguring supply chains, amongst other micro and macro market dynamics.

I. METHODOLOGY

II. EXECUTIVE SUMMARY

1. MARKET OVERVIEW

Trade Shocks, Uncertainty, and the Structural Rewiring of the Global Economy

How Trump’s Tariffs Impact the Market? The Big Question on Everyone’s Mind

IT Operations and Service Management (ITOSM) – Global Key Competitors Percentage Market Share in 2024 (E)

Competitive Market Presence - Strong/Active/Niche/Trivial for 147 Players Worldwide in 2024 (E)

2. FOCUS ON SELECT PLAYERS

3. MARKET TRENDS & DRIVERS

Growing Demand for Automation in IT Operations to Improve Efficiency and Reduce Human Error

Rising Adoption of Artificial Intelligence (AI) and Machine Learning (ML) for Predictive IT Operations Management

Increasing Shift to Cloud-Based IT Operations Management Platforms for Scalability and Flexibility

Expansion of AIOps (Artificial Intelligence for IT Operations) Solutions for Proactive Problem Resolution

Growing Focus on End-to-End Visibility and Real-Time Monitoring Across Hybrid IT Environments

Increasing Importance of IT Service Management (ITSM) in Enhancing Customer Experience and Service Delivery

Rise of DevOps and Agile Methodologies Driving Demand for Integrated IT Operations Management Tools

Expansion of IT Service Management Solutions to Support Remote and Distributed Workforces

Growing Need for Unified IT Service Management and Operations Platforms for Seamless IT Governance

Increasing Adoption of Self-Service IT Support Portals and Chatbots for Improved User Experience

Surge in Demand for IT Asset Management Tools to Enhance Resource Utilization and Cost Management

Emphasis on IT Compliance and Risk Management Driving Adoption of Comprehensive ITOSM Solutions

Expanding Use of Robotic Process Automation (RPA) to Streamline Repetitive IT Tasks and Improve Productivity

4. GLOBAL MARKET PERSPECTIVE

World IT Operations and Service Management (ITOSM) Market Analysis of Annual Sales in US$ Million for Years 2015 through 2030

World Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR

World Historic Review for IT Operations and Service Management (ITOSM) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

World 15-Year Perspective for IT Operations and Service Management (ITOSM) by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2015, 2025 & 2030

World Recent Past, Current & Future Analysis for Configuration Automation and Discovery by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR

World Historic Review for Configuration Automation and Discovery by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

World 15-Year Perspective for Configuration Automation and Discovery by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030

World Recent Past, Current & Future Analysis for Event Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR

World Historic Review for Event Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

World 15-Year Perspective for Event Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030

World Recent Past, Current & Future Analysis for Cloud Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR

World Historic Review for Cloud Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

World 15-Year Perspective for Cloud Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030

World Recent Past, Current & Future Analysis for Workload and IT Automation by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR

World Historic Review for Workload and IT Automation by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

World 15-Year Perspective for Workload and IT Automation by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030

World Recent Past, Current & Future Analysis for Banking, Financial Services & Insurance (BFSI) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR

World Historic Review for Banking, Financial Services & Insurance (BFSI) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

World 15-Year Perspective for Banking, Financial Services & Insurance (BFSI) by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030

World Recent Past, Current & Future Analysis for Telecom and IT by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR

World Historic Review for Telecom and IT by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

World 15-Year Perspective for Telecom and IT by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030

World Recent Past, Current & Future Analysis for Government by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR

World Historic Review for Government by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

World 15-Year Perspective for Government by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030

World Recent Past, Current & Future Analysis for Healthcare/Medical/Pharmaceutical by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR

World Historic Review for Healthcare/Medical/Pharmaceutical by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

World 15-Year Perspective for Healthcare/Medical/Pharmaceutical by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030

World Recent Past, Current & Future Analysis for Aerospace & Defense by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR

World Historic Review for Aerospace & Defense by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

World 15-Year Perspective for Aerospace & Defense by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030

World Recent Past, Current & Future Analysis for Other Industry Verticals by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR

World Historic Review for Other Industry Verticals by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

World 15-Year Perspective for Other Industry Verticals by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030

III. MARKET ANALYSIS

UNITED STATES

IT Operations and Service Management (ITOSM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)

USA Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR

USA Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

USA 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030

USA Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR

USA Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

USA 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030

CANADA

Canada Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR

Canada Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

Canada 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030

Canada Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR

Canada Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

Canada 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030

JAPAN

IT Operations and Service Management (ITOSM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)

Japan Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR

Japan Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

Japan 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030

Japan Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR

Japan Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

Japan 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030

CHINA

IT Operations and Service Management (ITOSM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)

China Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR

China Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

China 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030

China Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR

China Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

China 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030

EUROPE

IT Operations and Service Management (ITOSM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)

Europe Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR

Europe Historic Review for IT Operations and Service Management (ITOSM) by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

Europe 15-Year Perspective for IT Operations and Service Management (ITOSM) by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2015, 2025 & 2030

Europe Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR

Europe Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

Europe 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030

Europe Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR

Europe Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

Europe 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030

FRANCE

IT Operations and Service Management (ITOSM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)

France Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR

France Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

France 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030

France Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR

France Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

France 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030

GERMANY

IT Operations and Service Management (ITOSM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)

Germany Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR

Germany Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

Germany 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030

Germany Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR

Germany Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

Germany 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030

ITALY

Italy Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR

Italy Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

Italy 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030

Italy Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR

Italy Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

Italy 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030

UNITED KINGDOM

IT Operations and Service Management (ITOSM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)

UK Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR

UK Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

UK 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030

UK Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR

UK Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

UK 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030

REST OF EUROPE

Rest of Europe Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR

Rest of Europe Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

Rest of Europe 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030

Rest of Europe Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR

Rest of Europe Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

Rest of Europe 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030

ASIA-PACIFIC

IT Operations and Service Management (ITOSM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)

Asia-Pacific Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR

Asia-Pacific Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

Asia-Pacific 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030

Asia-Pacific Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR

Asia-Pacific Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

Asia-Pacific 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030

REST OF WORLD

Rest of World Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR

Rest of World Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

Rest of World 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030

Rest of World Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR

Rest of World Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR

Rest of World 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030

COMPETITIVE METRICS

COMPETITORS (ALPHABETICAL)	% VALIDATED RESEARCH *
676751 NB Ltd. (dba: BrenTax)	%
Accounting + Insurance LLC	%
Activeeon S.A.S.	%
Advances Itsm	%
Aetsoft Inc.	%
Ageas Inc	%
Alaska Tax Service	%
Align	%
Andrews Lemek Tax Services, LLC	%
Anthem Tax Services	%

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